Privacy policy

This Privacy Policy describes how Sarah Brabbin Art ("we", "us", "our") collects, uses and discloses your personal information when you visit, use our services, or make a purchase from www.sarahbrabbin.com, or otherwise communicate with us regarding the site (collectively, the "Services").

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the site and update the "Last updated" date.

 

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources in order to provide the Services. The information we collect varies depending on how you interact with us.

 

Information We Collect Directly from You

Information you submit directly may include:

•        Contact details including your name, address, phone number and email

•        Order information including billing address, shipping address, payment confirmation and email

•        Account information including username, password and security questions

•        Customer support information including the content of messages you send us

 

Usage Data

We may automatically collect information about how you interact with the Services, using cookies, pixels and similar technologies. This may include device information, browser information, your IP address and other information about your interaction with the site.

 

Information from Third Parties

We may also obtain information from third parties, including Shopify (our store platform) and our payment processors who collect payment information to process your orders. Any information obtained from third parties is treated in accordance with this Privacy Policy.

 

How We Use Your Personal Information

•        Providing products and services: to process payments, fulfil orders, manage your account, arrange shipping and handle returns

•        Marketing and advertising: to send promotional communications by email, text or post, and to show you relevant advertising. You may opt out at any time.

•        Security and fraud prevention: to detect and take action regarding possible fraudulent or illegal activity

•        Customer support and service improvement: to respond to you and improve how we operate

 

We process your personal information on the basis of contract performance (for orders), legitimate interests (for security and service improvement), and — where required — consent (for marketing). As a UK-based business, we operate under UK GDPR and the UK Data Protection Act 2018.

 

Cookies

We use cookies to power and improve our site and services. Most browsers accept cookies by default, but you can choose to remove or block them through your browser settings. Blocking cookies may affect the functionality of the site.

Our website recognises the Global Privacy Control (GPC) signal. If you have enabled GPC, we will treat this as a request to opt out of sharing or targeted advertising for that browser or device. Visit https://globalprivacycontrol.org/ for more information.

 

How We Disclose Your Personal Information

We may share your personal information with:

•        Vendors and service providers who perform services on our behalf (payment processing, fulfillment, IT, data analytics, cloud storage)

•        Business and marketing partners who will use your information in accordance with their own privacy notices

•        Third parties with your consent, such as when you use social login integrations

•        Parties involved in a business transaction such as a merger, or where required by law

 

Third-Party Websites and Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend you review their policies before engaging with them.

 

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their personal information, please contact us and we will delete it.

 

Security and Retention

We take reasonable steps to protect your personal information, but no security system is perfect. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our policies.

 

Your Rights

Depending on where you live, you may have rights including:

•        Right to access the personal information we hold about you

•        Right to correct inaccurate information

•        Right to request deletion of your information

•        Right to data portability

•        Right to opt out of marketing

•        Right to restrict or object to processing

•        Right to withdraw consent where processing is based on consent

•        Right to appeal if we decline a request

 

To exercise any of these rights, please contact us at sarah@sarahbrabbin.com. We will not discriminate against you for exercising your rights.

 

International Users

We may transfer, store and process your personal information outside the country in which you reside. For transfers of personal data from the UK or EEA to other countries, we rely on appropriate transfer mechanisms such as adequacy decisions or Standard Contractual Clauses.

 

Complaints

If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO) at https://ico.org.uk.

 

Contact

Sarah Brabbin Art

15 Croft Drive, Millhouse Green, Sheffield, S36 9NE, UK

Email: sarah@sarahbrabbin.com